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Visit our Fit Guide Page for a step-by-step breakdown of how to find your size.
The more you wash your bras the longer they will last. Hand washing every 1-3 wears is recommended in order to remove oils that eventually breakdown elastic. Fill your sink with tepid water and lightly rub a mild soap into the garment. Let soak for 5-10 minutes, rinse and hang to dry. Do not machine dry. Do not iron. Do not dry clean. Do not use fabric softeners.
Although hand washing is always recommended for delicate fabrics, you can machine wash slips, bodysuits and knickers, in a cold, gentle cycle, using a mild detergent. Do not wash with garments that may snag, catch or pull on delicate fabrics. Do not machine dry. Do not iron. Do not dry clean. Do not use fabric softeners.
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Each fabric gives each garment a different fit and feel, which is described on the detail page for each product.
All of our bras are cut and sewn by hand. Seams add structure, support and longevity to a bra. It helps to create a natural, comfortable, yet highly supportive fit.
Yes, we’re located at 913 Queen St West, across from Trinity Bellwoods Park. Please visit our Contact Page for store hours. We are also represented by numerous boutiques across North America. Visit our Stockists Page to find a retailer near you.
Extra fees are added at your border if your package exceeds your local threshold levels for personal imports. Please be aware that every country has different customs laws, and international orders may incur local charges upon delivery. Any taxes and customs fees into any country outside of Canada are the responsibility of the receiver.
All items are reflected in both CAD and USD. Orders shipped within Canada will be charged in CAD. All orders shipped outside of Canada will be charged in USD.
We accept returns for refund only. If you would like an alternate size, place a new order for the desired size and return your original order for refund. To be approved for refund, products cannot be WORN, ALTERED OR WASHED. Products must be in original packaging with all tags attached and purchased through our site. All Returns must be accompanied by a Return Authorization number (RA) obtained by customer care within 72 hours of receiving your order.
Items purchased direct through our website must returned to us. Please follow our return instructions in order to receive your refund.
The gift can be retuned by following our standard return policy. Upon receipt of the returned items, a refund will be credited to the original purchaser.
We do! Please visit our Shipping page to find out more about shipping carriers and transit times.
Please send us an email at customer care as soon as possible, since orders are shipped within 3 business days of receipt. If your order has already shipped, we cannot reroute packages. If you do not wish to receive your order or wish to change the size, please reach out to us to request a Return Authorization number.
Once your order ships you will receive an email with your tracking number. Please note that orders are shipped from the warehouse within 3 business days of the date your order was placed.
We accept Visa and MasterCard credit cards. All payments are processed through a secure checkout system powered by Stripe Inc.
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