Shipping Information

Fortnight Showroom, Studio, and Online Store are officially closed.

All orders are final and not applicable for returns, exhanges, credit, or otherwise.

International Orders

For more information on customs policies in your country, please contact your local customs office. Orders outside of Canada are not required to pay Canadian taxes. We are required by customs authorities to declare the value of all parcels. Please note that if you are shipping a gift, the cost of the item will be included on the customs form on the outside of the package. All items ship through DHL with estimated delivery of 2-9 business days.

• International orders are subject to local import duties and taxes.
• Duties and taxes are the responsibility of the receiver.

Shipping Delays & Lost Packages

Any shipping delays or lost/damaged goods are the responsibility of the courier. We are officially closed and unable to assist in any capability.

Return Policy

Please Note

• All orders are final and not applicable for returns, refunds, or exchanges.
• Any promotional discount code or sale cannot be applied to past orders.
• Store credit issued as a digital gift card cannot be refunded.

Services

Customer Care

Fortnight is officially closed. We are no longer able to assist through email correspondence, or otherwise.

Payment Information

Payment Options

Visa, MasterCard and Amex are accepted.

Currency

All Canadian transactions will be exclusively displayed and processed in CAD. For International customers, prices are shown in USD but will be charged in CAD at checkout per the most up-to-date currency exchange rates. Your transaction will be charged to your credit card only after we have verified your card details, confirmed stock availability, and your order is ready to be shipped. Your credit card will not be charged at the time you submit your order.